Frequently Asked Questions
Everything you need to know about your Hypland experience.
How long will it take for my order to ship?
Orders are typically processed within 3-5 business days. Once shipped, domestic orders usually arrive within 3-7 business days, while international shipping can take 2-3 weeks depending on customs.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that limited edition collaboration items are final sale.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.
How should I care for my Hypland apparel?
To preserve the quality of prints and fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing directly on graphic prints.
Can I cancel or modify my order after it has been placed?
Once an order is placed, it immediately enters our fulfillment queue. Therefore, we are unable to guarantee cancellations or modifications. Please double-check your sizing and address before confirming.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.